Baillie-Grohman Estate Winery – Safety Operating Plan for COVID-19
This plan was posted on 1st of July 2020. It is considered a working document and will be updated as required.
In accordance with the health order issued on the 19th of June 2020 from the BC Provincial Health Officer; Baillie-Grohman Estate Winery has assessed the risks of transmission of COVID-19 at our workplace and has take all necessary precautions to minimize these risks to be able to safely re-open our tasting room for our staff and our guests.
As part of this order our COVID-19 Safety Operation Plan for will be posted on our website; within the winery; and a copy is kept should it be requested by a health officer/WorkSafeBC officer. This COVID-19 Safety Operation Plan was developed using WorkSafeBC’s template.
We have obtained input from multiple sources and stakeholders including WorkSafeBC, BCWI and staff and management at Baillie-Grohman Estate Winery.
- We have identified areas where people might gather (entrance way, washroom area, tasting bars) and have implemented procedures to eliminate gathering.
- We have identified job tasks and processes where staff come close to one another and/or the public and have implemented procedures to eliminate close contact.
- We have identified tools, machinery, equipment and surfaces that workers and/or guests share and have implemented procedures to limit the shared use of same. This includes implementing new sanitation protocols.
We will not host a tasting or permit entry to Baillie-Grohman Estate Winery to anyone exhibiting the symptoms of COVID-19 in the last 10 days. This includes both staff and guests. COVID-19 symptoms include fever, chills, new or worsening cough, shortness of breath, sore throat, and new muscles aches or headache.
- Workers must report to management if they exhibit even mild COVID-19 symptoms during their shift.
- Workers who fall ill with symptoms of COVID-19 during their shift will be asked to isolate. We will immediately sanitize surfaces that the worker has come into contact with and suspend tastings for that day. We will contact a family member, 811 or 911 as required to ensure the staff member receives the appropriate care.
PROTOCOLS TO REDUCE THE RISKS ASSOCIATED WITH CONTRACTING COVID-19
- The wine store will remain open, but we will limit the number of customers (20) in the tasting room to ensure physical distancing.
- Once capacity has been reached, a line-up will form outside of the tasting room with physical distancing markers indicating where people can wait at a 2-meter distance from others.
- Signage referencing the 2-meter physical distancing has been installed.
- Where possible, doors will remain open to limit the need to touch door knobs, same with light switches. We will wipe down POS with sanitizer after every customer.
- We will place hand sanitizer in the store area and tasting areas for use by guests and staff.
- Sanitizer and disposable cleaning cloths will be placed throughout the winerytasting room so that the staff on duty can easily and regularly sanitize surfaces to include (but not limited to); washrooms, POS, door knobs & light switches (if necessary), bottles that are being handled by pourers.
- Debit/credit will be the preferred method of payment but cash will still be accepted.
- Payment machines will be disinfected between each customer.
- Wine Tastings will be hosted at separated tasting bars in our tasting room.
- There is a strict max of 6 people per tasting group.
- While we are accepting walk-ins, reservations are highly recommended and encouraged.
- We will continue to use real glass for tastings/water, but the glasses will be sanitized immediately after each tasting party.
- We will be pouring strict 1 oz pours and no longer offering communal spittoons. We can provide disposable cups for individuals wishing to spit during their tasting.
- Guests can no longer request to see/hold the tasting bottle.
- Guests have no physical access to merchandise – staff will package goods.
- If practical, we will maintain contact information of guests for contact tracing purposes.
- Lunch breaks will be staggered so that only one individual or group of individuals in the same bubble will be using a common staff area at a time.
- Job duties have been modified so that a 2-meter distance can be maintained between staff members. When sharing a common space, please be mindful that these 2 meters are maintained wherever possible.
- When using a computer station, disinfect it before and after use with provided wipes.
- Because we understand that masks should only be considered when other control measures cannot be implemented, staff and guests may wear masks if they wish but this will not be mandatory, unless the 2-meter distance cannot be withheld.
- Staff will continue to wash their hands regularly with soap and hot water, drying them with disposable towels.
- Washrooms have a strict capacity of 2 people at one time.
- Proper signage has been installed to inform guests about hand washing policies.
- There is a sanitizing station outside the washrooms.
- Staff will adhere to a strict guest washroom cleaning schedule.
- At this time, barriers such as Plexiglas partitions will not be installed as workers duties have been modified so that they can maintain a 2-meter distance at all times from customer/visitors and other staff members.
- If an occasion arises where a barrier is deemed necessary, steps will be taken to install all necessary barriers.
COMMUNICATION PLANS AND TRAINING
We have a training plan to ensure staff is trained in policies and procedures – this includes staying in regular communication with staff, as well as sharing any updates to Baillie-Grohman Estate Winery’s COVID-19 Safety Operation Plan.
- The safety plan must be read by staff and will be easily accessible on the website, as well as in the winery (hard copy). Verbal communications will be on-going.
WORKPLACE MONITORING AND SAFETY PLAN UPDATES
- As Phase 3 evolves, we will constantly reassess our protocols and policies and procedures to ensure the safety of both staff and guests. This policy will be amended to follow all orders issued by the Public Health Officer and guidelines provided by WorkSafeBC. We will update our COVID-19 Safety Operating Plan accordingly.
- Staff know to approach Baillie-Grohman Estate Winery’s management with any health and safety concerns.
- We will work as a team to resolve any safety issues.
We want to thank our guests for their support as we navigate this new normal.
We appreciate your patience while our team adjusts to our new daily operations.
We are all in this together. We are doing our best to protect you.
Please do your best to protect yourself and others.